Delivery Information
At Einktab, we prioritize efficiency and care in handling your orders. All our products are stored and shipped from our facility in Winnipeg, MB, which is centrally located in Canada. This central location allows us to deliver to every part of the country quickly and efficiently. We partner with Kitpak Fulfillment to ensure that your products are handled with the utmost care and shipped promptly. This collaboration helps us maintain high standards in both storage and delivery, ensuring that your orders reach you in excellent condition and on time.
Delivery Times
Delivery times for your orders depend on the shipping option you select at checkout. We offer two shipping options: Standard and Expedited. Standard shipping is free and typically takes between 5 to 7 business days for delivery. Expedited shipping, which is available for a fee of $24.90, generally takes 1 to 3 business days. Please note that delivery times do not include the day the order is placed. We strive to process and ship orders promptly to ensure you receive your products as quickly as possible. If you have any questions or need assistance with your delivery, feel free to reach out to us.
Shipping Options
Our fulfillment center selects the most suitable delivery option based on their algorithms to ensure efficient and timely delivery. For addresses with PO Boxes, Canada Post is the only available option due to their delivery policies. If you have specific preferences or priorities for the delivery method, please include a note with your order, and we will do our best to accommodate your request. If you have any questions or need further assistance regarding your delivery, please feel free to contact us.
Delivery Policy
Customers are responsible for providing the correct and complete delivery address when placing an order. If an incorrect address is provided and the parcel is delivered to that address, the responsibility for the lost or misdirected package rests with the customer. Unfortunately, we are unable to redirect or forward a parcel once it has been delivered to the specified address.
Shipping Costs
We are pleased to offer free shipping on all orders over CAD 100. For added security, orders exceeding CAD 1,000 will require a signature upon delivery to ensure safe and verified receipt of your purchase. If you have any questions about shipping costs or need assistance with your order, please feel free to contact us.
International Delivery
Unfortunately, we do not currently offer international delivery through our webstore. If you need assistance with international shipping options, please reach out to us directly, and we’ll be happy to discuss potential solutions and provide guidance for your delivery needs.
Returns and Exchanges
To ensure a smooth and hassle-free experience, we offer free returns within 30 days of receipt. Please familiarize yourself with our return and exchange policies to make sure your items meet our guidelines for a return or exchange. If you have any questions or need assistance, don’t hesitate to reach out to our customer service team for support.
Customer Service
For any specific inquiries or concerns, feel free to contact our customer service team.