Contact Us

Have any queries?

We're here to help.

Contact details

Contact us for any inquiries or assistance. Our dedicated team is ready to help you with any questions or concerns you may have. Get in touch with Einktab today!

Toronto, ON
Winnipeg, MB
Vancouver, BC
+1 844 222 4550 (Canada Toll-free)
info@einktab.ca

Customer support hours

Monday – Friday (Central Time)

9:00am - 5:00PM

Frequently Asked Questions

Do you have a physical store?

No, we don’t have a physical store. Instead, we provide a 30-day free return window so you can properly evaluate the device at home. A brief in-store demo can’t show everything the device can do, so we give you a full month to explore its features and return it for a full refund if it doesn’t meet your expectations.

Where do you ship?

We ship across Canada from Toronto, Vancouver and Winnipeg warehouse, depending on stock availability and the fastest route to your address. Standard delivery (free) takes 1–4 business days, and express options (paid) are available for faster shipping.

Do your products come with a warranty?

Yes! All BOOX devices come with a one-year warranty in Canada, serviced through our Service Centre in Winnipeg.

Do you offer repair services?

Yes! We are the only supplier in Canada that not only sells BOOX E Ink products but also provides hardware repair services, including screen replacements. If you purchased your BOOX device from us, you may be eligible for up to 50% off repair services.

Technical support

We focus on E Ink technology and have over a decade of experience with E Ink devices. Every customer who purchases from us receives local support via online chat, email, or phone.