FAQ

1. Which information should I enter for the gift card?

Please enter the recipient’s name and email address, even if the recipient is the same as the sender. If the recipient’s email address is missing, the gift card code cannot be sent automatically through the system.

2. How can I redeem my gift card?

After purchasing a gift card, you will receive a unique gift card code by email. Enter the code at checkout on our website to redeem the gift card amount toward your order.

3. How much can I purchase?

You can select from the available gift card amounts on the gift card page.

4. Can I use the gift card for any product?

Yes. The gift card can be used toward eligible purchases on our website.

5. Can I use a gift card together with another payment method?

Yes. If your order total is higher than the gift card balance, you can pay the remaining amount using another available payment method.

6. Can I use the gift card more than once?

Yes. If you do not use the full gift card balance in one order, the remaining balance can be used for a future purchase.

7. Can I use multi gift card for the same order?

Yes, you can use multiple gift cards. Just apply each gift card code separately during checkout.